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Scrum is part of the Agile movement. Agile is a response to the failure of the dominant software development project management paradigms and borrows many principles from lean manufacturing. 

These values and principles stand in stark contrast to the traditional Project Manager’s Body Of Knowledge (PMBOK). The Agile Manifesto placed a new emphasis on communication and collaboration, functioning software, team self organisation, and the flexibility to adapt to emerging business realities.

ITIL (Information Technology Infrastructure Library) is the most widely accepted best practice approach to IT Service Management in the world. The ITIL qualification structure uses a system that enables an individual to gain credits for each exam they take. 

This course is for ICT staff


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 This is a Mandatory course


 This is an Optional course


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